Citizens
Citizens
Governments
Governments
Make your city better, get rewarded for it
World311 converts your message into a clear, municpal code-aligned report—then rewards you with points as issues get resolved and your impact becomes visible.
Seamless across devices
Work from anywhere,
stay in sync
Seamless across devices
Work from anywhere,
stay in sync
citizen report management
Efficiently Manage Citizen Reports
Track, prioritize, and resolve community issues directly. With smart report tracking, assign reports to officers, monitor progress from 'New Reports' to 'Resolved', and ensure timely action on concerns like potholes, graffiti, and more, all in one dashboard.
City teams can review workflows and features at their own pace.
Reports
Assignments
Prioritize
Resolve
citizen report management
Efficiently Manage Citizen Reports
Track, prioritize, and resolve community issues directly. With smart report tracking, assign reports to officers, monitor progress from 'New Reports' to 'Resolved', and ensure timely action on concerns like potholes, graffiti, and more, all in one dashboard.
City teams can review workflows and features at their own pace.
Reports
Assignments
Prioritize
Resolve
financial management
Track citizen reports, resolve issues, improve services
Streamline citizen reports, manage cases, and analyze service performance. From initial filling to final resolution, gain insights into case volume and efficiency with automated analytics and real-time metrics.
Report Filing
Case Management
Analytics
Integrations
financial management
Track citizen reports, resolve issues, improve services
Streamline citizen reports, manage cases, and analyze service performance. From initial filling to final resolution, gain insights into case volume and efficiency with automated analytics and real-time metrics.
Report Filing
Case Management
Analytics
Integrations
features
Built for city officiers,
powered by simplicity
Smart, flexible, and built around your city workflow
Personalize every detail, From branding and interface layout to colors and menus, so World311 feels like an extension of your brand.
Integrates seamlessly with the tools you already use
Seamless integrations. Plug World311 into the tools you love. Set up automations, sync your data, and make your systems work smarter together.
Collaborate in realtime
Keep every conversation in sync use comments, messages, and project chats to stay on the same page.
Speaks your language
Set your language, currency, time, and date preferences for a seamless experience that feels truly local.
View things your way
Easily toggle between various views, including Kanban, cards, list, table, timeline, and calendar.
features
Built for city officiers,
powered by simplicity
Smart, flexible, and built around your city workflow
Personalize every detail, From branding and interface layout to colors and menus, so World311 feels like an extension of your brand.
Integrates seamlessly with the tools you already use
Seamless integrations. Plug World311 into the tools you love. Set up automations, sync your data, and make your systems work smarter together.
Collaborate in realtime
Keep every conversation in sync use comments, messages, and project chats to stay on the same page.
Speaks your language
Set your language, currency, time, and date preferences for a seamless experience that feels truly local.
View things your way
Easily toggle between various views, including Kanban, cards, list, table, timeline, and calendar.
